Wi-Fi drops in the same spots
Another extender didn't fix it. The cause is usually coverage, interference or too many devices on too few access points.
Networks & connectivity
Networks designed, not accumulated.
Business internet, Wi-Fi that reaches every corner, firewalls that are actually configured, and a network documented so the next change isn't a guess.
Sound familiar
Most networks grow by accident.
Nobody knows how it fits together
Switches, cables and settings added over years by different people, with nothing written down.
The firewall was set up once
Then left alone: unpatched, default rules, and nobody watching what gets through.
What we look after
The network underneath everything.
- Managed network
- Managed business internet
- Network design and documentation
- Business-grade Wi-Fi
- Firewall configuration and management
- Switching and network upgrades
- VPN and secure remote access
- Network monitoring and alerting
- Connecting multiple offices
- Networking as a service
Approach
How a network project runs.
Assess
We audit what's there and map how it actually connects.
Design
A plan for coverage, capacity and security, quoted in writing before work starts.
Build and document
Installed, tested and written down, so the next change is quick.
Questions
What people ask about networks.
Why does our Wi-Fi keep dropping?
Usually coverage, interference or too many devices on too few access points. A proper design fixes the cause instead of adding another extender.
Can you supply our internet connection?
Yes. We supply and manage business internet, so there's one provider to call when something's wrong.
Do you supply the hardware?
Yes. Hardware is quoted separately, in writing, before we start. It can also be supplied as a service.
Is network design covered by your ISO certification?
Yes. Network infrastructure design is within the scope of our ISO/IEC 27001:2022 certification.
Also from Helpdesk
Related services
Managed IT support
Fully managed or co-managed: help desk, monitoring, patching and asset management for a fixed fee per seat.
See what's included →Phones & unified comms
Cloud phones, Teams calling, boardrooms and contact centres, set up for how you take calls.
Phones and UC →Cyber security
Detection and response, vulnerability management, penetration testing and Essential Eight uplift.
How we secure you →Start here
A 20-minute call, then a written review of what you've got.
No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times.
- Phones answered Under a minute
- Tickets acknowledged Under an hour
- Response targets By severity, per your SLA
- Onboarding 2–3 weeks