--- title: IT Procurement, Licensing & Device as a Service | Helpdesk description: Hardware, software and licensing, plus device, network, platform, backup and BCDR as a service, with staging and storage handled for you. image: https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/share-image.jpg --- [Skip to content](https://www.helpdeskcomputers.com.au/procurement#main) [![Helpdesk Computers](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/helpdesk-logo.svg) ![](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/helpdesk-logo-white.svg)](https://www.helpdeskcomputers.com.au/?hsLang=en-au) Services - Run your IT› - Protect› - Connect› - Grow› - [All services →](https://www.helpdeskcomputers.com.au/#services) Run your IT Day-to-day support, Microsoft 365 and the kit your people use. - [**Managed IT**Fully managed or co-managed support](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [**Microsoft 365**Migrations, security, licensing and training](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [**Procurement**Hardware, licensing and as-a-service options](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) Protect Security you can verify, and recovery that's been tested. - [**Cyber security**Detection, testing, Essential Eight and SMB1001](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [**Cloud & backup**Cloud servers, backup and disaster recovery](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) Connect The network, internet and phones your business runs on. - [**Networks & connectivity**Managed networks, internet, Wi-Fi and firewalls](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [**Phones & unified comms**Cloud phones, Teams calling and contact centres](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) Grow Planning, projects and AI that move the business forward. - [**AI & automation**Copilot, process automation and custom AI agents](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [**Professional services**Virtual CIO, strategy, projects and extra hands](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) Book a 20-minute IT review We look at your setup and put what we find in writing, whether or not you go ahead. [Book a review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) Not sure where to start? Call [1300 242 422](tel:1300242422) and talk to a person. About [About Helpdesk](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) [Our team](https://www.helpdeskcomputers.com.au/about/#team) [Certifications and partners](https://www.helpdeskcomputers.com.au/about/#certifications) [Contact us](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [Client support](https://www.helpdeskcomputers.com.au/support/?hsLang=en-au) [Book an IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) [Book an IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) Menu Procurement # Buying IT, simplified. Hardware, software and licensing from one place, staged and ready to use, with as-a-service options that spread the cost. [Request a quote](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [Call 1300 242 422](tel:1300242422) At a glance Hardware Laptops, desktops, servers and networking Licensing Microsoft and other software, managed for you As a service Device, network, platform, backup and BCDR Partners Pax8 Titan Partner Sound familiar ## Buying IT shouldn't be a project of its own. ### Every purchase is a research job Someone spends hours comparing specs and prices, then the device still needs setting up when it arrives. ### Licences are all over the place Different renewals, different portals and different invoices, and nobody's sure what's assigned to whom. ### Big upfront costs A hardware refresh lands as one large bill, when spreading it monthly would suit the business better. What we supply ## Hardware, software and the as-a-service options. - Business hardware - Software and licensing - Device as a service - Networking as a service - Platforms as a service - Backup as a service - BCDR as a service - Staging and setup before delivery - Storage until you need it - Asset and warranty tracking As a service ## The kit you need, as a predictable monthly cost. As-a-service models swap a large upfront purchase for a monthly fee, with support and replacement built in. - **Predictable costs**One monthly figure instead of a capital spend every few years. - **Ready on day one**Devices are staged, configured and secured before they reach your people. - **Refreshed on schedule**Equipment is replaced as it ages, so nothing runs past its useful life. Approach ## How buying through Helpdesk works. ### Recommend We recommend what fits your needs and your standards, and quote it in writing. ### Stage Equipment is set up, secured and tested before it's delivered. ### Track Every asset, licence and warranty is recorded, so renewals and replacements are planned. Questions ## What people ask about procurement. Do we have to buy through you? No, but it helps. When we supply it, we stage it, track the warranty and support it from day one. Can you manage our Microsoft licences? Yes. We supply and manage licensing, and review it regularly so you only pay for what you use. What does device as a service include? The device, setup and support for a monthly fee, with replacement on an agreed schedule. We'll scope the details with you. Can you store equipment until we need it? Yes. We can hold stock and deploy it when a new starter or replacement is needed. Also from Helpdesk ## Related services ### [Managed IT support Fully managed or co-managed: help desk, monitoring, patching and asset management for a fixed fee per seat. See what's included →](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) ### [Cloud & backup Virtual cloud servers, data centre rack space, and backup and disaster recovery that's tested. Cloud and recovery →](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) ### [Professional services Virtual CIO, IT strategy, migrations, office moves, training and extra hands for your team. Strategy and projects →](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) Start here ## A 20-minute call, then a written review of what you've got. No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times. [Book the review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) - Phones answered **Under a minute** - Tickets acknowledged **Under an hour** - Response targets **By severity, per your SLA** - Onboarding **2–3 weeks** [1300 242 422](tel:1300242422) Managed IT, cyber security, cloud and communications for Australian businesses. Established 2010. - - #### Services - [Managed IT support](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [Cyber security](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [Microsoft 365](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [AI & automation](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [Cloud & backup](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) - [Networks & connectivity](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [Phones & unified comms](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) - [Professional services](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) - [Procurement](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) #### Company - [About us](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) - [Contact](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) - [Existing clients](https://www.helpdeskcomputers.com.au/support/?hsLang=en-au) - [Client portal](https://helpdeskcomputers.ITClientPortal.com/) #### Offices - **Melbourne (head office)**6/74 Thomsons Road, Keilor Park VIC 3042 - **Sydney**Level 3, 60 Martin Place, Sydney NSW 2000 - **Brisbane**71 Eagle Street, Brisbane QLD 4000 - [hello@helpdeskcomputers.com.au](mailto:hello@helpdeskcomputers.com.au) - Mon–Fri, 8am–5pm (Melbourne time) © 2026 Helpdesk Computer Systems Pty Ltd ABN 26 147 262 753 [Privacy](https://www.helpdeskcomputers.com.au/privacy-policy/?hsLang=en-au) [Terms of use](https://www.helpdeskcomputers.com.au/terms-of-use/?hsLang=en-au) ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No, but it helps. 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