--- title: Helpdesk Computers | Managed IT, Cyber Security & Cloud description: ISO/IEC 27001-certified managed IT, cyber security and Microsoft 365 for Australian businesses with 10 to 500 staff. Phones answered in under a minute. image: https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/share-image.jpg --- [Skip to content](https://www.helpdeskcomputers.com.au#main) [![Helpdesk Computers](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/helpdesk-logo.svg) ![](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/helpdesk-logo-white.svg)](https://www.helpdeskcomputers.com.au/?hsLang=en-au) Services - Run your IT› - Protect› - Connect› - Grow› - [All services →](https://www.helpdeskcomputers.com.au/#services) Run your IT Day-to-day support, Microsoft 365 and the kit your people use. - [**Managed IT**Fully managed or co-managed support](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [**Microsoft 365**Migrations, security, licensing and training](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [**Procurement**Hardware, licensing and as-a-service options](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) Protect Security you can verify, and recovery that's been tested. - [**Cyber security**Detection, testing, Essential Eight and SMB1001](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [**Cloud & backup**Cloud servers, backup and disaster recovery](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) Connect The network, internet and phones your business runs on. - [**Networks & connectivity**Managed networks, internet, Wi-Fi and firewalls](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [**Phones & unified comms**Cloud phones, Teams calling and contact centres](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) Grow Planning, projects and AI that move the business forward. - [**AI & automation**Copilot, process automation and custom AI agents](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [**Professional services**Virtual CIO, strategy, projects and extra hands](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) Book a 20-minute IT review We look at your setup and put what we find in writing, whether or not you go ahead. [Book a review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) Not sure where to start? Call [1300 242 422](tel:1300242422) and talk to a person. About [About Helpdesk](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) [Our team](https://www.helpdeskcomputers.com.au/about/#team) [Certifications and partners](https://www.helpdeskcomputers.com.au/about/#certifications) [Contact us](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [Client support](https://www.helpdeskcomputers.com.au/support/?hsLang=en-au) [Book an IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) [Book an IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) Menu ISO/IEC 27001-certified managed IT · Melbourne · Sydney · Brisbane # Your IT should be the thing you never think about. We run IT for Australian businesses from 10 to 500 staff: support, security, Microsoft 365 and the infrastructure underneath it. Phones are answered in under a minute, by an Australian-based team that already knows your setup. [Book a 20-minute IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [Call 1300 242 422](tel:1300242422) HDOne agreement [Managed IT](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) [Cyber security](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) [Networks](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) [Phones & UC](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) [Cloud & backup](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) [AI & automation](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) [vCIO & projects](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) [Microsoft 365](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) One team and one agreement for everything we look after, run inside an ISO/IEC 27001-certified operation. Certified, verified and recognised - [![](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/partners/iso-27001.svg) **ISO/IEC 27001:2022** Certified information security, Compass Assurance Services *Verify on JAS-ANZ ↗*](https://register.jasanz.org/certificate-details/0/395003cd-c0fc-4dc3-8b92-313bf4fa4898) - [![](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/partners/smb1001-gold.png) **SMB1001:2026 Gold** Cyber security certification, issued by CyberCert *Verify with CyberCert ↗*](https://certification.cybercert.ai/issued/d2b36a51-e9f5-42c5-b575-dd30ff849a78) - [![](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/partners/microsoft-modern-work-clean.png) **Microsoft Solutions Partner** Modern Work designation *Verify on Microsoft ↗*](https://marketplace.microsoft.com/en-us/partners/84db1021-4130-43f9-9bfa-8e516869013f/overview) - [![](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/partners/fast50-2026.png) **techpartner.news Fast50** Named in the 2026 Fast50 *Read the announcement ↗*](https://www.techpartner.news/news/announcing-the-2026-techpartnernews-fast50-companies-629296) What we do ## One team for all of your IT. Nine services, one Australian-based team. Use us for everything, or just the parts you need. Run your IT Day-to-day support, Microsoft 365 and the kit your people use. - [**Managed IT**Fully managed or co-managed support, monitoring and asset management. →](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [**Microsoft 365**Migrations, security, licensing and training for the tools your team uses all day. →](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [**Procurement**Hardware, software and licensing, with device, backup and network as-a-service options. →](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) Protect Security you can verify, and recovery that's been tested. - [**Cyber security**Detection and response, vulnerability management, penetration testing and staff training, monitored 24x7x365. →](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [**Cloud & backup**Virtual cloud servers, Tier 1 data centre rack space, backup and disaster recovery. →](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) Connect The network, internet and phones your business runs on. - [**Networks & connectivity**Managed networks, business internet, Wi-Fi and firewalls. →](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [**Phones & unified comms**Cloud phones, Teams calling, boardroom solutions and omnichannel contact centres. →](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) Grow Planning, projects and AI that move the business forward. - [**AI & automation**Microsoft Copilot, process automation and custom AI agents. →](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [**Professional services**Virtual CIO, IT strategy and roadmaps, migrations, office moves and extra hands. →](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) Why Helpdesk ## What you can expect from us. Good IT support is mostly about the basics done well, every day. Here is what that looks like with us. 1. 01 ### You get a person, fast Calls are answered by a person in under a minute, and every ticket is acknowledged within an hour. 2. 02 ### An Australian team Every IT service and help desk role is based in Australia, across Melbourne, Sydney and Brisbane. 3. 03 ### Security you can verify ISO/IEC 27001:2022 certified and SMB1001 Gold, with both certificates public. 4. 04 ### Ahead of problems Monitoring, patching and regular reviews catch issues before your staff notice them. 5. 05 ### Partners for the long run Many of our client relationships have lasted more than ten years. 6. 06 ### A bill that makes sense A flat monthly price per person, so IT costs don't jump around. - **300+**Clients serviced - **5,000+**Users managed - **8,000+**Network devices - **175+**Servers managed About Helpdesk ## Australian managed IT, since 2010. Helpdesk Computers is an Australian managed service provider, headquartered in Melbourne with offices in Sydney and Brisbane. We look after support, security, cloud, connectivity and phones for businesses with 10 to 500 staff, and we plan their IT with them rather than around them. In 2026 we were named in the techpartner.news Fast50. [More about us](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) [Meet the team →](https://www.helpdeskcomputers.com.au/about/#team) - **Melbourne***Head office*6/74 Thomsons Road, Keilor Park VIC 3042 - **Sydney***Office*Level 3, 60 Martin Place, Sydney NSW 2000 - **Brisbane***Office*71 Eagle Street, Brisbane QLD 4000 Who we work with ## Industries we know well. We work with businesses of 10 to 500 staff across many industries. These are the ones we know best. - **Accounting & financial services**Client data, compliance and tax-time workloads, on systems that can't go down in July. - **Legal**Confidential matter files, document management and secure remote access. - **Healthcare & allied health**Practice software, patient privacy and devices that work between appointments. - **Manufacturing & distribution**Office, factory floor and warehouse on one network, where downtime means lost orders. - **Construction & trades**Phones, plans and job software that follow your people from site to site. - **Not-for-profit**Making the most of Microsoft's not-for-profit grants and keeping donor data safe. - **Professional services**Large files, collaboration across offices and billable hours that aren't lost to IT. - **Real estate & property**Agents on the move, CRM and listing systems, and secure access to trust accounts. - **Education**Staff and student devices, shared networks and child-safe controls. - **Retail & hospitality**Point of sale, payments and several sites managed from one place. Client stories ## In our clients' words. - “ > As soon as you experience an IT issue, you pick up the phone and within a few seconds you are talking to an actual human. And nine out of ten times, they solve the issue over the phone. **Gaurav Arora**Financial Planner, H&H Wealth Management - “ > Their experience, expertise and dedicated management of our infrastructure and company processes has made IT challenges a thing of the past. **Nathan Rooks**National Commercial Manager, AESC - “ > HDC exceeded the goals of the scope of work and became Radio Maria Australia's personal architects of the project here in Australia. **Chiara Giuliani**Project Manager, Radio Maria Australia Start here ## A 20-minute call, then a written review of what you've got. No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times. [Book the review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) - Phones answered **Under a minute** - Tickets acknowledged **Under an hour** - Response targets **By severity, per your SLA** - Onboarding **2–3 weeks** [1300 242 422](tel:1300242422) Managed IT, cyber security, cloud and communications for Australian businesses. Established 2010. - - #### Services - [Managed IT support](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [Cyber security](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [Microsoft 365](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [AI & automation](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [Cloud & backup](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) - [Networks & connectivity](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [Phones & unified comms](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) - [Professional services](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) - [Procurement](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) #### Company - [About us](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) - [Contact](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) - [Existing clients](https://www.helpdeskcomputers.com.au/support/?hsLang=en-au) - [Client portal](https://helpdeskcomputers.ITClientPortal.com/) #### Offices - **Melbourne (head office)**6/74 Thomsons Road, Keilor Park VIC 3042 - **Sydney**Level 3, 60 Martin Place, Sydney NSW 2000 - **Brisbane**71 Eagle Street, Brisbane QLD 4000 - [hello@helpdeskcomputers.com.au](mailto:hello@helpdeskcomputers.com.au) - Mon–Fri, 8am–5pm (Melbourne time) © 2026 Helpdesk Computer Systems Pty Ltd ABN 26 147 262 753 [Privacy](https://www.helpdeskcomputers.com.au/privacy-policy/?hsLang=en-au) [Terms of use](https://www.helpdeskcomputers.com.au/terms-of-use/?hsLang=en-au) ```json { "@context" : "https://schema.org", "@type" : "ProfessionalService", "address" : { "@type" : "PostalAddress", "addressCountry" : "AU", "addressLocality" : "Keilor Park", "addressRegion" : "VIC", "postalCode" : "3042", "streetAddress" : "6/74 Thomsons Road" }, "areaServed" : [ { "@type" : "City", "name" : "Melbourne" }, { "@type" : "City", "name" : "Sydney" }, { "@type" : "City", "name" : "Brisbane" }, { "@type" : "Country", "name" : "Australia" } ], "department" : [ { "@type" : "ProfessionalService", "address" : { "@type" : "PostalAddress", "addressCountry" : "AU", "addressLocality" : "Sydney", "addressRegion" : "NSW", "postalCode" : "2000", "streetAddress" : "Level 3, 60 Martin Place" }, "name" : "Helpdesk Computers Sydney", "telephone" : "+61 1300 242 422" }, { "@type" : "ProfessionalService", "address" : { "@type" : "PostalAddress", "addressCountry" : "AU", "addressLocality" : "Brisbane", "addressRegion" : "QLD", "postalCode" : "4000", "streetAddress" : "71 Eagle Street" }, "name" : "Helpdesk Computers Brisbane", "telephone" : "+61 1300 242 422" } ], "description" : "Managed IT, cyber security, cloud and communications for Australian businesses with 10 to 500 staff.", "email" : "hello@helpdeskcomputers.com.au", "foundingDate" : "2010", "image" : "//21704602.fs1.hubspotusercontent-ap1.net/hubfs/21704602/raw_assets/public/hdc-theme/images/brand/share-image.jpg", "legalName" : "Helpdesk Computer Systems Pty Ltd", "logo" : "//21704602.fs1.hubspotusercontent-ap1.net/hubfs/21704602/raw_assets/public/hdc-theme/images/brand/icon-512.png", "name" : "Helpdesk Computers", "openingHoursSpecification" : [ { "@type" : "OpeningHoursSpecification", "closes" : "17:00", "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens" : "08:00" } ], "sameAs" : [ "https://www.linkedin.com/company/helpdesk-computers-pty-ltd", "https://www.facebook.com/people/Helpdesk-Computers-PTY-LTD/100080959882969/" ], "telephone" : "+61 1300 242 422", "url" : "https://www.helpdeskcomputers.com.au/" } ```