1300 242 422 Book an IT review

ISO/IEC 27001-certified managed IT · Melbourne · Sydney · Brisbane

Your IT should be the thing you never think about.

We run IT for Australian businesses from 10 to 500 staff: support, security, Microsoft 365 and the infrastructure underneath it. Phones are answered in under a minute, by an Australian-based team that already knows your setup.

Book a 20-minute IT review Call 1300 242 422
Managed IT Cyber security Networks Phones & UC Cloud & backup AI & automation vCIO & projects Microsoft 365

One team and one agreement for everything we look after, run inside an ISO/IEC 27001-certified operation.

Certified, verified and recognised

What we do

One team for all of your IT.

Nine services, one Australian-based team. Use us for everything, or just the parts you need.

Run your IT

Day-to-day support, Microsoft 365 and the kit your people use.

Protect

Security you can verify, and recovery that's been tested.

Connect

The network, internet and phones your business runs on.

Grow

Planning, projects and AI that move the business forward.

Why Helpdesk

What you can expect from us.

Good IT support is mostly about the basics done well, every day. Here is what that looks like with us.

  1. 01

    You get a person, fast

    Calls are answered by a person in under a minute, and every ticket is acknowledged within an hour.

  2. 02

    An Australian team

    Every IT service and help desk role is based in Australia, across Melbourne, Sydney and Brisbane.

  3. 03

    Security you can verify

    ISO/IEC 27001:2022 certified and SMB1001 Gold, with both certificates public.

  4. 04

    Ahead of problems

    Monitoring, patching and regular reviews catch issues before your staff notice them.

  5. 05

    Partners for the long run

    Many of our client relationships have lasted more than ten years.

  6. 06

    A bill that makes sense

    A flat monthly price per person, so IT costs don't jump around.

  • 300+Clients serviced
  • 5,000+Users managed
  • 8,000+Network devices
  • 175+Servers managed

About Helpdesk

Australian managed IT, since 2010.

Helpdesk Computers is an Australian managed service provider, headquartered in Melbourne with offices in Sydney and Brisbane. We look after support, security, cloud, connectivity and phones for businesses with 10 to 500 staff, and we plan their IT with them rather than around them.

In 2026 we were named in the techpartner.news Fast50.

More about us Meet the team →

  • MelbourneHead office6/74 Thomsons Road, Keilor Park VIC 3042
  • SydneyOfficeLevel 3, 60 Martin Place, Sydney NSW 2000
  • BrisbaneOffice71 Eagle Street, Brisbane QLD 4000

Who we work with

Industries we know well.

We work with businesses of 10 to 500 staff across many industries. These are the ones we know best.

  • Accounting & financial servicesClient data, compliance and tax-time workloads, on systems that can't go down in July.
  • LegalConfidential matter files, document management and secure remote access.
  • Healthcare & allied healthPractice software, patient privacy and devices that work between appointments.
  • Manufacturing & distributionOffice, factory floor and warehouse on one network, where downtime means lost orders.
  • Construction & tradesPhones, plans and job software that follow your people from site to site.
  • Not-for-profitMaking the most of Microsoft's not-for-profit grants and keeping donor data safe.
  • Professional servicesLarge files, collaboration across offices and billable hours that aren't lost to IT.
  • Real estate & propertyAgents on the move, CRM and listing systems, and secure access to trust accounts.
  • EducationStaff and student devices, shared networks and child-safe controls.
  • Retail & hospitalityPoint of sale, payments and several sites managed from one place.

Client stories

In our clients' words.

  • As soon as you experience an IT issue, you pick up the phone and within a few seconds you are talking to an actual human. And nine out of ten times, they solve the issue over the phone.

    Gaurav AroraFinancial Planner, H&H Wealth Management

  • Their experience, expertise and dedicated management of our infrastructure and company processes has made IT challenges a thing of the past.

    Nathan RooksNational Commercial Manager, AESC

  • HDC exceeded the goals of the scope of work and became Radio Maria Australia's personal architects of the project here in Australia.

    Chiara GiulianiProject Manager, Radio Maria Australia

Start here

A 20-minute call, then a written review of what you've got.

No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times.

Book the review 1300 242 422
  • Phones answered Under a minute
  • Tickets acknowledged Under an hour
  • Response targets By severity, per your SLA
  • Onboarding 2–3 weeks