Internet access is pivotal in business operations today. With so many company resources stored in cloud-based locations, we’ve become incredibly reliant on internet access to perform daily duties.

If your internet access speeds are lagging, this can greatly impact your teams’ ability to work and remain productive. Want to learn how to fix the problem?

Keep reading as we discuss your plan of action for lagging internet speeds – so you don’t have patchy productivity and connectivity issues.


Why is My Office Internet Speed Lagging?

To resolve the issue of your internet speed lagging, you need to consider the possible reason behind it. Below are a few main reasons why your internet speed might lag. Understanding the root cause will help you to develop your first steps to improve your internet speed.

  • Spyware and viruses – if your cybersecurity software is not up to snuff, you could end up with malware, ransomware, spyware, and viruses in your system. These malicious viruses will likely cause your office’s internet speed to lag and can put your GDPR compliance at risk.
  • Computer memory – the internet speed can only do so much when your office’s devices have limited memory. When a device is close to its storage capacity, this can cause issues with the processing speed. It won’t just be your slow internet; your computer’s functions will be slower.
  • Add-on programs – if you have recently invested in add-ons for your system that require internet access, this could be why your internet speed lagged. Keeping the number of programs on your system minimum can improve internet access speed.
  • Poor internet connectivity – if your connection is poor, you will experience lags. Ask one of our helpful HelpDesk team members to review your internet connection.


How To Stop Your Internet From Lagging

Now that you know some of the main reasons why your internet might lag, let’s cover the steps you can take to improve your internet speed.

  • Clear out your data storage – storing unnecessary data doesn’t just slow down your computer’s processing speed. It presents a security risk. The more data your company stores, the more lucrative a target you become for those looking to steal valuable data.
  • Speak to HelpDesk – if you suspect something is wrong with your router or internet connection, you should reach out to us. Whether you have an NBN or fibre connection, we will test and resolve the issue.
  • Implement better cybersecurity – perform an audit of your network and devices to detect malicious viruses. Your IT or cybersecurity teams can complete this process and should develop more robust cybersecurity protection to prevent the issue from reoccurring. 
  • Reduce add-on programs – uninstall the software if you suspect a recent add-on is causing the issue. If the internet connection improves, you should reconsider implementing this tool.



Slow internet speeds at your business can be highly damaging to productivity levels. To determine how to resolve the issue, you need to spend some time finding the root cause. By taking the steps listed above, you’re most likely to find the cause of the issue, and you can take steps to resolve it.

Want help managing your IT systems? Check out our IT management services at HelpDesk Computers.