--- title: Microsoft 365 Support & Migrations | Helpdesk Computers description: Microsoft 365 setup, security, migrations, licensing and training from a Microsoft Solutions Partner for Modern Work, with a clean foundation for Copilot. image: https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/share-image.jpg --- [Skip to content](https://www.helpdeskcomputers.com.au/microsoft-365#main) [![Helpdesk Computers](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/helpdesk-logo.svg) ![](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/helpdesk-logo-white.svg)](https://www.helpdeskcomputers.com.au/?hsLang=en-au) Services - Run your IT› - Protect› - Connect› - Grow› - [All services →](https://www.helpdeskcomputers.com.au/#services) Run your IT Day-to-day support, Microsoft 365 and the kit your people use. - [**Managed IT**Fully managed or co-managed support](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [**Microsoft 365**Migrations, security, licensing and training](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [**Procurement**Hardware, licensing and as-a-service options](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) Protect Security you can verify, and recovery that's been tested. - [**Cyber security**Detection, testing, Essential Eight and SMB1001](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [**Cloud & backup**Cloud servers, backup and disaster recovery](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) Connect The network, internet and phones your business runs on. - [**Networks & connectivity**Managed networks, internet, Wi-Fi and firewalls](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [**Phones & unified comms**Cloud phones, Teams calling and contact centres](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) Grow Planning, projects and AI that move the business forward. - [**AI & automation**Copilot, process automation and custom AI agents](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [**Professional services**Virtual CIO, strategy, projects and extra hands](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) Book a 20-minute IT review We look at your setup and put what we find in writing, whether or not you go ahead. [Book a review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) Not sure where to start? Call [1300 242 422](tel:1300242422) and talk to a person. About [About Helpdesk](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) [Our team](https://www.helpdeskcomputers.com.au/about/#team) [Certifications and partners](https://www.helpdeskcomputers.com.au/about/#certifications) [Contact us](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [Client support](https://www.helpdeskcomputers.com.au/support/?hsLang=en-au) [Book an IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) [Book an IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) Menu Microsoft 365 · Solutions Partner for Modern Work # Microsoft 365, set up the way it should have been. Licences you actually need, Teams and SharePoint people can find things in, security that's switched on, and staff who know how to use it. [Book a Microsoft 365 health check](https://www.helpdeskcomputers.com.au/contact/?hdc_enquiry_reason=m365&hsLang=en-au) [Call 1300 242 422](tel:1300242422) ![Microsoft Solutions Partner, Modern Work](https://www.helpdeskcomputers.com.au/hs-fs/hubfs/raw_assets/public/hdc-theme/images/partners/microsoft-modern-work.png?width=153&height=80&name=microsoft-modern-work.png) At a glance Microsoft Solutions Partner for Modern Work Security MFA, conditional access, tenant hardening Adoption Training so people use what you pay for Licensing Reviewed so you pay for what you use Sound familiar ## Microsoft 365 usually works. That's the problem. ### It works, so nobody's checked it Default settings, patchy MFA and old accounts still active. It's the setup we get called about after an incident. ### Nobody can find anything Files spread across Teams, SharePoint, OneDrive and email attachments, with no structure and too many copies. ### You're paying for licences nobody uses Leavers' accounts, the wrong plan for the job, and add-ons nobody asked for. What we look after ## The whole tenant, not just the inbox. - Migrations to Microsoft 365 - Licensing reviews and right-sizing - Multi-factor authentication and conditional access - Tenant security hardening - Teams and SharePoint structure - OneDrive and file migration - Microsoft 365 backup - Joiners, movers and leavers - Email security and filtering - Adoption and training for your staff Copilot and AI readiness ## Copilot is only as safe as your permissions. Copilot can surface anything a user has access to, including files they were never meant to see. We get your tenant ready first, then roll it out to the people who'll use it. [See AI & automation](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - **Permissions clean-up**Find and fix overshared sites, files and teams before Copilot does. - **Sensitivity labels**Classify what matters, so the right protection follows it wherever it goes. - **Targeted rollout**Licences for the roles that benefit, and training so they're actually used. Approach ## How a Microsoft 365 engagement runs. ### Review We audit your licensing, security settings and how your files are structured. ### Secure and tidy MFA, conditional access and backup switched on; Teams and SharePoint given a structure people can follow. ### Adopt Training for your staff, and Copilot where it earns its licence. Questions ## What people ask about Microsoft 365. Are you a Microsoft partner? Yes. Helpdesk is a Microsoft Solutions Partner for Modern Work, the designation covering Microsoft 365, Teams and the modern workplace. Doesn't Microsoft back up our data? Microsoft keeps the service running, but that isn't a backup of your data. Deleted or overwritten files and ransomware need an independent backup, which we set up and test. Can you migrate us to Microsoft 365? Yes. We plan the migration, move mail, files and accounts, and make sure people can work on day one. Do you train staff? Yes. Adoption and training are part of how we roll out Microsoft 365, Teams and Copilot, so the tools get used properly. Also from Helpdesk ## Related services ### [AI & automation Microsoft Copilot, process automation and custom AI agents, built on a secure foundation. AI that does real work →](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) ### [Cyber security Detection and response, vulnerability management, penetration testing and Essential Eight uplift. How we secure you →](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) ### [Managed IT support Fully managed or co-managed: help desk, monitoring, patching and asset management for a fixed fee per seat. See what's included →](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) Start here ## A 20-minute call, then a written review of what you've got. No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times. [Book the review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) - Phones answered **Under a minute** - Tickets acknowledged **Under an hour** - Response targets **By severity, per your SLA** - Onboarding **2–3 weeks** [1300 242 422](tel:1300242422) Managed IT, cyber security, cloud and communications for Australian businesses. Established 2010. - - #### Services - [Managed IT support](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [Cyber security](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [Microsoft 365](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [AI & automation](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [Cloud & backup](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) - [Networks & connectivity](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [Phones & unified comms](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) - [Professional services](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) - [Procurement](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) #### Company - [About us](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) - [Contact](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) - [Existing clients](https://www.helpdeskcomputers.com.au/support/?hsLang=en-au) - [Client portal](https://helpdeskcomputers.ITClientPortal.com/) #### Offices - **Melbourne (head office)**6/74 Thomsons Road, Keilor Park VIC 3042 - **Sydney**Level 3, 60 Martin Place, Sydney NSW 2000 - **Brisbane**71 Eagle Street, Brisbane QLD 4000 - [hello@helpdeskcomputers.com.au](mailto:hello@helpdeskcomputers.com.au) - Mon–Fri, 8am–5pm (Melbourne time) © 2026 Helpdesk Computer Systems Pty Ltd ABN 26 147 262 753 [Privacy](https://www.helpdeskcomputers.com.au/privacy-policy/?hsLang=en-au) [Terms of use](https://www.helpdeskcomputers.com.au/terms-of-use/?hsLang=en-au) ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. 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