1300 242 422 Book an IT review

Managed cyber security · ISO/IEC 27001 certified

Security you don't have to take on trust.

Your IT provider holds the keys to everything you run. Ours is certified to ISO/IEC 27001, and we bring that discipline to protecting your business.

Book a security review Call 1300 242 422

What we usually find

Most security problems aren't sophisticated.

MFA on some accounts, not all

One account without it is all an attacker needs, and it's usually an old one nobody uses any more.

Staff are the front door

Most breaches start with a convincing email. Filtering helps; teaching people to spot the rest matters as much.

Nobody can say where you stand

When the board, an insurer or a client asks how secure you are, you want an answer you can put in writing.

Managed cyber security

Protection, detection and response.

Core protection is part of every managed agreement. Assessments, testing and compliance work are scoped with you.

  • Framework-aligned security assessments
  • Detection and response
  • 24x7x365 protection monitoring and event management
  • Email security and phishing protection
  • Endpoint security and protection
  • Network and data security
  • Vulnerability management
  • Penetration testing
  • Security awareness training and phishing tests
  • MFA, identity and Microsoft 365 hardening

Detection and response

Watched around the clock, not just when someone notices.

Prevention stops most attacks. For the rest, what matters is how quickly something is spotted and contained.

  • Always monitoredProactive protection monitoring and event management across endpoints, email and identity, 24x7x365.
  • Vulnerabilities found firstRegular scanning, prioritised by real risk, and patched on a schedule you can see.
  • Tested, not assumedPenetration testing and phishing simulations show how your defences hold up, with findings fixed.

Compliance uplift

Essential Eight and SMB1001, done properly.

We hold ISO/IEC 27001 and SMB1001 Gold ourselves, so we know what getting there takes. We'll take your business through it.

Talk about compliance
  • Essential Eight maturityAssess where you sit against the ASD's Essential Eight, then close the gaps to the level you need.
  • SMB1001 certificationGap assessment, remediation, and support through attestation at the level that fits your business.
  • Evidence you can hand overDocumentation that answers insurers, auditors and your clients' security questionnaires.

Approach

How we secure a business.

Assess

We review what you have against a recognised framework, such as the Essential Eight, and find the gaps that matter most.

Harden

MFA, endpoint protection, patching, email filtering and backups, set up and verified.

Monitor and report

Watched around the clock, kept current, and reported every month in plain English.

Questions

What people ask about security.

Is Helpdesk itself certified?

Yes. We're certified to ISO/IEC 27001:2022 by Compass Assurance Services, accredited by JASANZ, and hold SMB1001:2026 Gold through CyberCert. Both certificates can be checked on their public registers.

Do you offer penetration testing?

Yes. We scope the test with you, report the findings in plain English, and remediate what's found.

What is the Essential Eight?

Eight mitigation strategies from the Australian Signals Directorate, measured across maturity levels. It's the baseline most Australian organisations are measured against.

Can you help us get SMB1001 certified?

Yes. We've been through it ourselves and hold Gold. We'll assess your gaps, fix them, and support you through attestation.

We have our own IT staff. Can you still help?

Yes. Through co-managed IT we deliver security alongside your team rather than replacing it.

Start here

A 20-minute call, then a written review of what you've got.

No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times.

Book the review 1300 242 422
  • Phones answered Under a minute
  • Tickets acknowledged Under an hour
  • Response targets By severity, per your SLA
  • Onboarding 2–3 weeks