--- title: Managed Cyber Security Services | ISO 27001 | Helpdesk description: "Cyber security from an ISO/IEC 27001-certified Australian MSP: detection and response, vulnerability management, penetration testing and Essential Eight." image: https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/share-image.jpg --- [Skip to content](https://www.helpdeskcomputers.com.au/cyber-security#main) [![Helpdesk Computers](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/helpdesk-logo.svg) ![](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/brand/helpdesk-logo-white.svg)](https://www.helpdeskcomputers.com.au/?hsLang=en-au) Services - Run your IT› - Protect› - Connect› - Grow› - [All services →](https://www.helpdeskcomputers.com.au/#services) Run your IT Day-to-day support, Microsoft 365 and the kit your people use. - [**Managed IT**Fully managed or co-managed support](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [**Microsoft 365**Migrations, security, licensing and training](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [**Procurement**Hardware, licensing and as-a-service options](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) Protect Security you can verify, and recovery that's been tested. - [**Cyber security**Detection, testing, Essential Eight and SMB1001](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [**Cloud & backup**Cloud servers, backup and disaster recovery](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) Connect The network, internet and phones your business runs on. - [**Networks & connectivity**Managed networks, internet, Wi-Fi and firewalls](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [**Phones & unified comms**Cloud phones, Teams calling and contact centres](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) Grow Planning, projects and AI that move the business forward. - [**AI & automation**Copilot, process automation and custom AI agents](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [**Professional services**Virtual CIO, strategy, projects and extra hands](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) Book a 20-minute IT review We look at your setup and put what we find in writing, whether or not you go ahead. [Book a review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) Not sure where to start? Call [1300 242 422](tel:1300242422) and talk to a person. About [About Helpdesk](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) [Our team](https://www.helpdeskcomputers.com.au/about/#team) [Certifications and partners](https://www.helpdeskcomputers.com.au/about/#certifications) [Contact us](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [Client support](https://www.helpdeskcomputers.com.au/support/?hsLang=en-au) [Book an IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) [Book an IT review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) Menu Managed cyber security · ISO/IEC 27001 certified # Security you don't have to take on trust. Your IT provider holds the keys to everything you run. Ours is certified to ISO/IEC 27001, and we bring that discipline to protecting your business. [Book a security review](https://www.helpdeskcomputers.com.au/contact/?hdc_enquiry_reason=security&hsLang=en-au) [Call 1300 242 422](tel:1300242422) ![ISO 27001 Information Security certification mark, Compass Assurance Services](https://www.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/iso-27001-landscape.svg) Our certifications ISO/IEC 27001 2022 edition, certified by Compass Assurance Services SMB1001 2026 Gold, issued by CyberCert Sophos Gold Partner Monitoring 24x7x365 protection monitoring and event management [Verify on the JASANZ register →](https://register.jasanz.org/certificate-details/0/395003cd-c0fc-4dc3-8b92-313bf4fa4898) What we usually find ## Most security problems aren't sophisticated. ### MFA on some accounts, not all One account without it is all an attacker needs, and it's usually an old one nobody uses any more. ### Staff are the front door Most breaches start with a convincing email. Filtering helps; teaching people to spot the rest matters as much. ### Nobody can say where you stand When the board, an insurer or a client asks how secure you are, you want an answer you can put in writing. Managed cyber security ## Protection, detection and response. Core protection is part of every managed agreement. Assessments, testing and compliance work are scoped with you. - Framework-aligned security assessments - Detection and response - 24x7x365 protection monitoring and event management - Email security and phishing protection - Endpoint security and protection - Network and data security - Vulnerability management - Penetration testing - Security awareness training and phishing tests - MFA, identity and Microsoft 365 hardening Detection and response ## Watched around the clock, not just when someone notices. Prevention stops most attacks. For the rest, what matters is how quickly something is spotted and contained. - **Always monitored**Proactive protection monitoring and event management across endpoints, email and identity, 24x7x365. - **Vulnerabilities found first**Regular scanning, prioritised by real risk, and patched on a schedule you can see. - **Tested, not assumed**Penetration testing and phishing simulations show how your defences hold up, with findings fixed. Compliance uplift ## Essential Eight and SMB1001, done properly. We hold ISO/IEC 27001 and SMB1001 Gold ourselves, so we know what getting there takes. We'll take your business through it. [Talk about compliance](https://www.helpdeskcomputers.com.au/contact/?hdc_enquiry_reason=compliance&hsLang=en-au) - **Essential Eight maturity**Assess where you sit against the ASD's Essential Eight, then close the gaps to the level you need. - **SMB1001 certification**Gap assessment, remediation, and support through attestation at the level that fits your business. - **Evidence you can hand over**Documentation that answers insurers, auditors and your clients' security questionnaires. Approach ## How we secure a business. ### Assess We review what you have against a recognised framework, such as the Essential Eight, and find the gaps that matter most. ### Harden MFA, endpoint protection, patching, email filtering and backups, set up and verified. ### Monitor and report Watched around the clock, kept current, and reported every month in plain English. Questions ## What people ask about security. Is Helpdesk itself certified? Yes. We're certified to ISO/IEC 27001:2022 by Compass Assurance Services, accredited by JASANZ, and hold SMB1001:2026 Gold through CyberCert. Both certificates can be checked on their public registers. Do you offer penetration testing? Yes. We scope the test with you, report the findings in plain English, and remediate what's found. What is the Essential Eight? Eight mitigation strategies from the Australian Signals Directorate, measured across maturity levels. It's the baseline most Australian organisations are measured against. Can you help us get SMB1001 certified? Yes. We've been through it ourselves and hold Gold. We'll assess your gaps, fix them, and support you through attestation. We have our own IT staff. Can you still help? Yes. Through co-managed IT we deliver security alongside your team rather than replacing it. Also from Helpdesk ## Related services ### [Managed IT support Fully managed or co-managed: help desk, monitoring, patching and asset management for a fixed fee per seat. See what's included →](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) ### [Microsoft 365 Migrations, licensing, security, Teams and SharePoint, plus adoption and training. Microsoft 365 done right →](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) ### [Cloud & backup Virtual cloud servers, data centre rack space, and backup and disaster recovery that's tested. Cloud and recovery →](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) Start here ## A 20-minute call, then a written review of what you've got. No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times. [Book the review](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) - Phones answered **Under a minute** - Tickets acknowledged **Under an hour** - Response targets **By severity, per your SLA** - Onboarding **2–3 weeks** [1300 242 422](tel:1300242422) Managed IT, cyber security, cloud and communications for Australian businesses. Established 2010. - - #### Services - [Managed IT support](https://www.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [Cyber security](https://www.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [Microsoft 365](https://www.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [AI & automation](https://www.helpdeskcomputers.com.au/ai-automation/?hsLang=en-au) - [Cloud & backup](https://www.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) - [Networks & connectivity](https://www.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [Phones & unified comms](https://www.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) - [Professional services](https://www.helpdeskcomputers.com.au/professional-services/?hsLang=en-au) - [Procurement](https://www.helpdeskcomputers.com.au/procurement/?hsLang=en-au) #### Company - [About us](https://www.helpdeskcomputers.com.au/about/?hsLang=en-au) - [Contact](https://www.helpdeskcomputers.com.au/contact/?hsLang=en-au) - [Existing clients](https://www.helpdeskcomputers.com.au/support/?hsLang=en-au) - [Client portal](https://helpdeskcomputers.ITClientPortal.com/) #### Offices - **Melbourne (head office)**6/74 Thomsons Road, Keilor Park VIC 3042 - **Sydney**Level 3, 60 Martin Place, Sydney NSW 2000 - **Brisbane**71 Eagle Street, Brisbane QLD 4000 - [hello@helpdeskcomputers.com.au](mailto:hello@helpdeskcomputers.com.au) - Mon–Fri, 8am–5pm (Melbourne time) © 2026 Helpdesk Computer Systems Pty Ltd ABN 26 147 262 753 [Privacy](https://www.helpdeskcomputers.com.au/privacy-policy/?hsLang=en-au) [Terms of use](https://www.helpdeskcomputers.com.au/terms-of-use/?hsLang=en-au) ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. We're certified to ISO/IEC 27001:2022 by Compass Assurance Services, accredited by JASANZ, and hold SMB1001:2026 Gold through CyberCert. Both certificates can be checked on their public registers." }, "name" : "Is Helpdesk itself certified?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. We scope the test with you, report the findings in plain English, and remediate what's found." }, "name" : "Do you offer penetration testing?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Eight mitigation strategies from the Australian Signals Directorate, measured across maturity levels. It's the baseline most Australian organisations are measured against." }, "name" : "What is the Essential Eight?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. We've been through it ourselves and hold Gold. We'll assess your gaps, fix them, and support you through attestation." }, "name" : "Can you help us get SMB1001 certified?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Through co-managed IT we deliver security alongside your team rather than replacing it." }, "name" : "We have our own IT staff. Can you still help?" } ] } ```