1300 242 422

CALL 1300 242 422

Business Solutions

Technology make life easier & Help Desk makes it easy to implement.

Business IT Services & Managed IT Solutions

Effectively intergrating new technologies into your business operations can be a challenge, which is where we come to help. Our full-service suite of Managed IT Services are suitable for businesses in a wide range of industries. We provide end-to-end solutions that are catered specifically to your business and designed to operate efficiently & effectively allowing you to get back to the job. 

Server Maintenance & Support

We provide all the technical knowledge and expertise to keep your servers, and ultimately your business, operating efficiently.  From cloud server management to traditional on-premise ERP servers & systems our technicians provide reliable management & solutions that ensure all your systems are operating at an optimal level.  Our services include: migrations, upgrades, general and periodic servicing as well as analysis & diagnostics. 

Hosted Cloud Services

Cloud technology is changing the way we do business, and with good reason. Cloud computing solutions can reduce your overheads, improve business productivity and increase mobility & accessibility for your team. We provide a range of cloud services from server management & support, software & storage solutions, SaaS (Software as a service) email management & set up as well as project management for server migration, servicing & maintenance. 

Office Set Ups & Relocations

We all know moving house is a nightmare, but moving offices can prove significantly more challenging, particularly when you need to relocate countless phones, computers, printers and more. We are able to ensure a smooth transition by offering managed office relocation services for all your IT equipment & hardware guaranteeing that you can move into you new offices with everything set up as it should be. We also take the pressure off setting up new offices by handling all the initial connections & installations required to get you and your team working. 

Business VOIP & Telecommunications

Communication is the key to success in business which is why we provide expert services in installation & management for office phone lines, VoIP & communications hardware and systems.  

Network & Infrastructure Design

The underlying infrastructure of your IT systems is paramount., affecting the scalability, speed & usability of your IT systems. A well designed & stable network will support the efficient operations of your business enabling your staff to communicate effectively and with ease.  With our specialist team of technicians, we can support your existing network infrastructure with periodic maintenance and serving or design, plan & implement new systems from scratch.

Web Development & e-commerce

If the website is the only platform for your business sales and it plays a significant role to improve the corporate brand, the websites functionality is very crucial as it brings credibility to your company. At Help Desk, our developers us standard and time tested techniques along with rigid testing methodologies to ensure that your company website is:

Consistent: To make sure that your website exhibits similar behaviour to all the users, when accessed on different browsers, including for the users with accessibility difficulties.

Efficacious: To ensure that website is always operative, thus producing good and continuous revenue.

Secure: To safeguard that the website cannot be hacked which could risk you and your client’s security.

Effective: Covering all the phases – from strategy, marketing, design to the programming and testing of the final product – Help Desk team delivers you a perfect website which can be your best sales tool. 

We also provide e-Business consulting services which encompasses all the major aspects of Internet technologies. In this process our programmers create intuitively laid out, visually appealing, cross browser compatible, fast downloading and well branded websites. This ensures that your desired image is portrayed effectively while ensuring the easy access of the websites irrespective of the user.

Content Management Systems

In this fast-moving economy, it is important to adapt and enhance your business at a moment’s notice and at your convenience. There are a number of feature-rich, time-tested applications which can allow you to add, modify or remove pages within your website easily with no programming knowledge required.

Additionally, due to the large developer communities associated with these systems, new drop-in functionality is being built and contributed at all times which can be leveraged to create a more effective website on an ongoing basis. We are experienced and proficient in a range of CMS technologies including WordPress, Joomla, phpBB, SMF, MyBB all of which can be customised to your needs. 

Mobile Solutions & App Development

iOS App Development

Our team of experts make it easy for your customers to reach and interact with your app with all comforts required. Also these varied application strategies makes it to get the best-in-class of a product which undoubtedly help your app to surpass the other competitors. Our designers and developers are experienced in creating applications for the iDevice that take advantage of the capabilities of the device. These applications can also be integrated with your website to offer you another way to gain value and customers using this exciting new medium.

Android App Development

The Android operating systems is continuing to grow in popularity and it is essential now to accompany your iOS apps which an android version. Since its inception, we have developed multiple custom solutions on the platform, from widgets to standalone applications, and enterprise-level applications with complex solutions. Here we monitor each and every phase in the development of each application, to yield best results for our clients. We make sure that every customer is satisfied with the app and its customisations. 

 

Custom & ERP Solutions

Web Based ERP Solutions

Web based ERP is the one stop solution for SME to all sort of business calculations. It is the most portable application which is entirely web based, and run on any web-server that can accommodate PHP. Now the hassle of maintaining own server is made easier by running it on an ISP. One of the important feature of web ERP is that the entire process is carried out on server side and no installations required on client machine, which makes it easy for the client to use it anywhere. After all the work is done, you can generate the reports in the prescribed PDF format.

Custom Desktop Application Development

Help Desk follows the market’s best available technologies to develop rich, user-friendly and effective Desktop applications that run offline. We help you to enrich your business environment through easy to use, easy to access, and next level Desktop applications with relevant cutting-edge technology. Our desktop applications facilitate instant content synchronization, quick file system access and ready management of downloadable content even while working offline.

We develop Desktop Applications that reduce the complexity of your business processes, improve your performance and accelerate your business productivity. By making tedious operations relatively simple, our Desktop Applications help you to synchronize the important processes and streamline the IT operations in a proper growth enhancing manner. Keeping up with the GDM, our “webified” desktop applications are on par with Rich Internet Applications and allow you to enjoy the multifarious features and facilities.

 

Help Desk have proven to be a great asset to my business, helping me streamline all my IT systems enabling my staff to be more productive on the job. The remote support services are flexible enough for our needs as well, providing reliable & fast assistance for any issues we have. 

Harry Kahla

Director, HMA Bookkeeping

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